Return / Refund Policy

Return Policy

Rainbow On Bay or Rainbow On May will not accept returns for any reason unless deemed as a manufacturers default. This will be subject to our discretion by a senior staff member at either of our two locations. Accessories are final sale and cannot be returned.

For further information please call the Rainbow On Bay at (807) 345-6272

What does deemed as manufacturers default mean?

If the product shows signs of failure from not being from normal wear and tear and appears to have failed from its original form or (manufacturers default).

Will I get back what I originally paid for the product?

You will receive an in store credit valid for similar products or any product(s) returned within 14 days of receipt. A return shipping cost of $10 will be deducted from any amount refunded. Original shipping fees may be refunded under certain circumstances, subject to our discretion.

Refund Policy

Rainbow On Bay or Rainbow On May  will not offer any refunds on products. All sales  are final and cannot be refunded.

For further information please call the Rainbow On Bay at (807) 345-6272